Shipping policy

Shipping Policy - Telle Art - Custom Art Pieces

Effective Date: 07.01.2023

Thank you for choosing Telle Art for your custom art pieces. This Shipping Policy outlines the shipping and delivery process for all orders placed on our website. By placing an order with us, you agree to adhere to the terms mentioned below.

  1. Shipping Timeframe

We strive to process and ship all orders within 3-4 business days from the date of purchase. Please note that this timeframe is an estimate and may be subject to change based on factors beyond our control, such as order volume, holidays, and unforeseen circumstances.

  1. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package during transit.

  1. Shipping Methods

We utilize reliable shipping carriers to ensure your custom art piece reaches you safely and in a timely manner. The available shipping methods will be displayed during the checkout process, and you can select the one that best suits your preferences.

  1. Shipping Rates

Shipping rates are calculated based on the destination, weight, and dimensions of the package. The shipping cost will be displayed during the checkout process, allowing you to review and approve the final amount before making your purchase.

  1. Delivery Timeframe

The estimated delivery timeframe will depend on the shipping method selected and the destination address. Generally, our standard shipping method takes between 3-7 business days for domestic deliveries and may vary for international orders.

  1. Delivery Address

Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for delays or misdeliveries caused by incorrect address information.

  1. Delayed or Missing Shipments

In rare cases, shipping delays may occur due to carrier issues or other unexpected circumstances. If your order is significantly delayed or appears to be lost, please contact our customer support team, and we will work diligently to resolve the issue and keep you informed throughout the process.

  1. Shipping Restrictions

We currently offer shipping to most locations within North America. However, certain remote areas or international destinations may have limited or restricted shipping options. If you encounter any issues with shipping during the checkout process, please contact our customer support for assistance.

  1. Shipping Updates

We will keep you informed about the status of your shipment through email notifications. You will receive updates regarding the order confirmation, shipping confirmation, and tracking information.

      10. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on our website, and your continued use of our services after the effective date of the revised policy constitutes your acceptance of the updated terms.

  1. Contact Us

If you have any questions, concerns, or inquiries regarding this Shipping Policy, please contact us at:

Telle Art:

telleartcontact@gmail.com